Returns & Exchanges

At Scooch, we stand by the quality of our electronics and offer a hassle-free 30-day return policy for all original purchases. If you are not completely satisfied with your device, we are here to help with a straightforward exchange or refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking number handy until we confirm receipt and process your refund.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing